Our Reviews
Peera D|2023 Chevrolet Bolt EUV
Confirmed Service Customer
3/20/2026
Service advisor very helpful specially Jorge Flores Thanks
3/21/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VIENNA, VA
Richard D|2023 Chevrolet Corvette Z06
Confirmed Service Customer
7/26/2025
I have been a long time customer of Ted Britt Chevrolet and continue to come back for all service on both my Corvette and Silverado. This most recent service was for my Corvette and Jorge Flores continues to be the best service advisors with whom I have every worked. He makes scheduling quick and easy and always takes the best care of my Corvette when its there.
7/27/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Ted Britt Chevrolet
RESTON, VA
Patrick S|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/3/2025
John Gordon and the sales team members (Will, Tammy, etc.) were extraordinarily friendly, professional, and efficient, making the purchase of my Silverado HD one of the easiest transactions I have ever made. Their efficient utilization of online documentation for out-of-state purchasers is second to none. John even offered to give my wife and I a ride from the airport when I flew in to pick up the truck! I would recommend Ted Britt Chevrolet without hesitation.
JOHN GORDON
8/4/2025
Thank you for sharing your positive experience! We're thrilled to hear that our team provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SHOREHAM, NY
Virginia K|2025 Chevrolet Trax
Confirmed Sales Customer
8/1/2025
This was the best car buying experience we have ever had, hands down. Niko and Chris listens to and worked with us, and we could not be more satisfied with our putchase
CHRISTOPHER PERSAD
8/2/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
ASHBURN, VA
Clayton M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/10/2025
“Hi, I wanted to follow up on the quote I requested for replacement tires. I haven’t received it yet, and I’m also disappointed that I couldn’t use my points when I paid electronically. I’d appreciate a clear update and a resolution.”
8/12/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your inquiries.
MANASSAS, VA
Tanja B|2018 Chevrolet Camaro
Confirmed Service Customer
7/28/2025
The wait was a little longer than expected since I had an appointment, but overall the service was good. Went in for an oil change and state inspection, but ended up getting 2 other things done. The Service Advisor, Kamrin, was very professional and provided great service. Will definitely schedule service again with Kamrin.
7/29/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
ASHBURN, VA
Alex F|2019 Chevrolet Suburban
Confirmed Service Customer
7/30/2025
This dealership has terrible service. This is the 5th time we have been over quoted for work. We took our car to another mechanic who found many items that were quoted were not in fact broke. This is terrible for a customer who has now bought 4 cars from this same dealership. The service team does not even come close to our experience with the sales team. This is not what I expect from a GM certified service center. I have only bought GM cars my entire life and very disappointed this is the closest GM service center to where I live.
7/31/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
STERLING, VA
Tricia H|2025 Chevrolet Trax
Confirmed Sales Customer
8/9/2025
This was a wonderful experience and the Sterling staff was amazingly helpful and very nice. My sales guy, Dre, was great. He was very patient and worked with me to help ensure my car buying experience a positive one. I will be recommending friends and family to this dealership. Thank you all.
KEANDRE CHINKEEFATT
8/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Ted Britt Chevrolet
STERLING, VA
George J|2019 Chevrolet Traverse
Confirmed Service Customer
8/22/2025
Heather was awesome very informative and the tech was spot in with diagnostics
8/23/2025
We’re glad Heather and our technician provided clear, accurate service! Informative, reliable care is what we strive for, and we’ll continue delivering that level of service every visit.
STERLING, VA
Toufik C|2025 Chevrolet Suburban
Confirmed Service Customer
8/19/2025
Like always above and beyond Kamrin was very helpful
8/20/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHBURN, VA
Lorraine O|2020 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
Heather was grest
8/23/2025
We’re thrilled Heather made your visit a positive experience! Her helpfulness and professionalism are exactly what we strive for, and we’ll continue providing that level of care.
RESTON, VA
Daniel B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/22/2025
We have purchased multiple vehicles from Ted Britt Chevrolet based on the relationships that have been developed. We have noticed a positive change at the customer service level, in the service department. Our Service Advisor, Kamrin Eaton is an excellent example of "customer first" with realistic projections when our vehicle's service will be completed. Our Sales Consultant is John Gordon III. I"ve worked in the automotive industry the majority of my career, in every area overall. John is tied for first with one other Sales Consultants. His name is Shawn Stanley and he works for West Herr Chevrolet, Buffalo, NY. Tony Anzo was our Finance Manager on our Equinox EV. Again, based on my wide experience as a customer in the automotive world & employee, Tony was lights out. He covered everything we indicated was a concern to us. His ability to find rebates we qualified for was like something I've ever seen in my 28 years associated with the automotive industry. We felt like the price of the protection we were receiving was an amazing value. Don't waste your time and energy drivng all over The DMV looking for "The Best Deal", and to be treated right! Just Go See The "A Team" at Ted Britt Chevrolet! They know what "Customers for Life " means. Thx TB
JOHN GORDON
8/23/2025
Thank you for sharing such thoughtful and detailed feedback! We’re honored to be your go-to dealership and thrilled that Kamrin, John, and Tony delivered such exceptional service. Your recognition of our team as “Customers for Life” truly reflects the relationships we aim to build, and we’ll continue striving to exceed expectations with every interaction.
HERNDON, VA
Ana C|2025 Chevrolet Trax
Confirmed Sales Customer
8/31/2025
Dear GM Team - Early morning Sunday, August 17, 2025, my husband and I stopped by the Ted Britt Sterling, VA dealership to take a look at available 2025 Chevrolet Trax models I had been interested in for over a year. I had exhaustively looked at many used cars online and had started to consider purchasing new instead.The day before I had visited the Tysons Koons Toyota dealership but was informed that the model I wanted, 2025 Corolla LE, would be in stock and available in two weeks. It was very early at the Ted Britt that Sunday morning and my husband and I were very surprised when a very helpful George Tindall approached us and extended his help even the dealership had not yet opened. He gave us the information we needed as to availability, models, trims, etc. and gave us his business card before we left. Less than a week later, I purchased a 2025 Trax LT from Ted Britt which happened due to without George Tindall’s and his professional, smart and kind guidance.
GEORGE TINDALL
9/1/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Ana! We are always more than happy to assist you if anything else comes up. Take care!
STERLING, VA
Elizabeth V|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/16/2025
Sales team was good, and John was especially helpful as we shopped for a new car. However, we experienced the finance (loan) department representative to be shady, not fully answering our questions, trying to rush us, and condescending.
MASAME HILL
8/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HERNDON, VA
Nathan I|2019 Chevrolet Trax
Confirmed Service Customer
8/24/2025
Efficient service, professional and high-tech communication, and fair rate for work. I wanted a key duplication but the total charge was unreasonable, otherwise good overall experience.
8/25/2025
Thank you for choosing Ted Britt Chevrolet. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
RESTON, VA
Sandra C|2025 Chevrolet Equinox EV
Confirmed Service Customer
9/7/2025
Easy process. Loaner was a huge asset to me for my work schedule
9/8/2025
Hi there, thank you so much for your positive comments about Ted Britt Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ASHBURN, VA
Scott S|2025 Chevrolet Corvette
Confirmed Service Customer
9/11/2025
Outstanding work.
9/12/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GREAT FALLS, VA
Baltazar A|2023 Chevrolet Tahoe
Confirmed Service Customer
9/11/2025
Bad service really bad communication
9/12/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
STERLING, VA
William N|2019 Chevrolet Silverado Medium Duty
Confirmed Service Customer
9/13/2025
I had a problem with the particulat filter in my truck and you fixed it under warranty plus the 2 recalls. Thanks
9/14/2025
We’re so glad we could resolve your particulate filter issue under warranty and take care of your recalls at the same time—it’s wonderful knowing you left with peace of mind and your truck running strong.
STERLING, VA
Sara S|2026 Chevrolet Colorado
Confirmed Sales Customer
9/16/2025
The experience was excellent. The person who helped us explained everything very well. We felt very comfortable talking to him. He explained every detail about the car. The person who did the paperwork for us was also very kind and explained everything to us step by step.
ROLANDO HERNANDEZ
9/17/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
STERLING, VA
James P|2021 Chevrolet Malibu
Confirmed Service Customer
8/22/2025
The service experience at Ted Britt is always top quality. The staff is always friendly and clearly explain any issues with my car.
8/23/2025
Thank you for your kind words! We’re delighted that our staff consistently provides friendly, clear, and high-quality service. We’ll keep making sure every visit meets those standards.
ARLINGTON, VA
Barbara K|2017 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
Always great service
8/26/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
STERLING, VA
Anthony P|2025 Chevrolet Trax
Confirmed Sales Customer
9/2/2025
Everything about the dealership experience was excellent. Rolando was especially helpful with getting the type of car I needed
ROLANDO HERNANDEZ
9/3/2025
Hello, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best wishes, Ted Britt Chevrolet
ASHBURN, VA
Marina C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/16/2025
Everyone was so nice and helpful. Made the process super easy. Would deal with you all again
MASAME HILL
9/17/2025
Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SHENANDOAH, VA
Wallace H|2026 Chevrolet Colorado
Confirmed Sales Customer
9/17/2025
The vehicle and sales person (Nikolas Moore) were ready when we arrived. Niko was very pleasant and knowledgeable.
NIKOLAS MOORE
9/18/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
STEPHENS CITY, VA
David B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/9/2025
Great
CHRISTOPHER PERSAD
8/11/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DUMFRIES, VA
Panagiotis K|2017 Chevrolet Tahoe
Confirmed Service Customer
8/14/2025
Fast and easy
8/15/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FREDRICK, MD
Memo B|2021 Chevrolet Express
Confirmed Service Customer
8/18/2025
Chris Thomas was so helpful and they took care of the service in 1 day with replacing the tires.
8/19/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ted Britt Chevrolet! Thank you again for the great review!
MCLEAN, VA
James P|2020 Chevrolet Malibu
Confirmed Service Customer
8/20/2025
Job well done.
8/1/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
RESTON, VA
Arne B|2019 Chevrolet Suburban
Confirmed Service Customer
9/12/2025
Jorge always provides outstanding customer service.
9/13/2025
Hi there, thank you for taking the time to leave a review for us at Ted Britt Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEESBURG, VA
Jasim J|2021 Chevrolet Suburban
Confirmed Service Customer
9/20/2025
There was a noise coming for the my truck but the agent said he can’t hear it which is kind of wired and I didn’t even got the inspection results out any recommendations on what needs to be done next out of there is any thing needed
9/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
STERLING, VA
Sharafiddin K|2025 Chevrolet Suburban
Confirmed Sales Customer
9/20/2025
Very good
KAZIM RAZA
9/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
STERLING, VA
Joseph S|2026 Chevrolet Traverse
Confirmed Sales Customer
9/20/2025
For the dealership: Mas Hill and Dre Chinkeefatt were courteous and provided comprehensive responses to my questions regarding the characteristics and functionalities of the 2026 Chevrolet Traverse, a vehicle I eventually purchased from them. Equally, Will Allen delivered informative overviews of all financing documents prior to signature. For Chevrolet: Please send me hardcopy owner's manuals free of charge for a 2026 Chevrolet Traverse, a mandatory component of any vehicle purchase. Having just dropped over $50,000 on this vehicle, it's the least a safety-driven automotive company can provide a customer with over 40 years of driving experience who relies on them for maintenance and emergencies. Without them, my safety is compromised as I no viable Plan B should I lose power in the vehicle. Requests for such to my dealership have gone unanswered to date. Thank you.
MASAME HILL
9/25/2025
Our team has acknowledged this review.
FAIRFAX, VA
Ahmed T|2024 Chevrolet Trax
Confirmed Service Customer
7/25/2025
I was told fixing my car will take one day, it took 5 days. Did not even bother to call me and inform me of delay
7/26/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
FAIRFAX, VA
Victor L|2022 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
I was promptly checked in and as always, excellent customer service!
8/14/2025
Being promptly checked in and receiving excellent customer service every time is exactly what we want for each guest. We appreciate your continued trust and can’t wait to welcome you again on your next visit.
ASHBURN, VA
Jorge F|2016 Chevrolet Malibu Limited
Confirmed Service Customer
8/21/2025
SO BEST
8/22/2025
Wow—thank you! Your enthusiasm means a lot, and we look forward to seeing you again soon!
FALLS CHURCH, VA
Kevin G|2024 Chevrolet Equinox EV
Confirmed Service Customer
8/21/2025
Thanks for rotating tires on my Chev Equinox ev. I would like to know what the other 27 points of service are. They don't appear to be written anywhere except that there are 27 of them.
8/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RESTON, VA
Ian L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
A little disappointed from day one with the communication and the lack of transparency regarding what was happening. My truck was in your hands from 8/11/25 until recently, when it was finished and picked up on 9/26/25. At no stage did anyone call me to update on the progress. I had to call several times for this myself. When I received text messages and called, I was told that these were only partial updates on parts deliveries, not work. Lastly, when I finally got it back, I hadn't even driven it a few miles, and the check engine light came on again. At this point, with the customer service and the back and forth with the vehicle, and then picking it up, I am still having issues - I am just taking it to another place to get fixed.
9/30/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
OWINGS MILLS, MD
Peera D|2023 Chevrolet Bolt EUV
Confirmed Service Customer
8/15/2025
Help full from Jorge Flores
8/16/2025
Thank you so much for choosing Ted Britt Chevrolet. We truly appreciate your support and look forward to assisting you next time!
VIENNA, VA
Maria B|2011 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
Well, at the services department Mrs Heather Hoshall, was very nice with me and helped me with everything I was needed for my two cars. Great customer service and she know what she is doing. Thanks Heather🙏
9/26/2025
Heather will be thrilled to hear your kind words! We’re glad she provided excellent customer service and made your visit smooth and easy.
STERLING, VA
Annette F|2025 Chevrolet Trailblazer
Confirmed Sales Customer
10/8/2025
Horrible they are liars. They are unscrupulous people when they sold me my car and then to watch a girl of 50 years of age for a whole week look like death warned over from the sickness that she’s dealing with begging them to unwind the deal to give me my old car back is absolutely asinineno compassion, no integrity. I would never refer anybody to the dealership ever.
KAZIM RAZA
10/9/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ASHBURN, VA
John P|2004 Buick LeSabre
Confirmed Service Customer
10/8/2025
Ted Britt Chevrolet service department in Sterling is a great place to go for car service. I have been going there quite awhile. My service advisor, Chris Thomas, is very friendly and knowledgeable. I trust his advice. I was driven home and then back again when my car was ready. My driver was very friendly and courteous. I enjoyed talking with him.
10/9/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ASHBURN, VA
Paul S|2019 Chevrolet Malibu
Confirmed Service Customer
10/9/2025
I believe this dealership always attempt to oversell me every time I take my car in for repairs.
10/10/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RESTON, VA
Vincent H|2025 Chevrolet Tahoe
Confirmed Service Customer
10/16/2025
Everyone was fantastic
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CLEAR BROOK, VA
Jeanne L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
The repair was ok. I think Ted Britt's TBL is misleading in that it's very hard to get loaner even when you have a morning appointment. And, appointment times are somewhat meaningless in that you really never know when your car/truck will be worked on so waiting is often not an option.
10/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, VA
Joshua W|2024 GMC Sierra 1500
Confirmed Sales Customer
9/17/2025
Love the vehicle, but left in my new truck feeling like I got shortchanged, like the dealership gave me one last jab before I drove away. After doing all the paperwork and walking across the showroom to meet the salesman Guner, grab the keys, and drive off, I was given 1 key fob. I said "awesome, can you get me the other key?" Guner - "No, we got it from auction with only 1 key, you only get one key." My immediate thought was "what?" When did this become a thing or acceptable? I've never heard of buying a car from a new car dealer and only getting one key, I have always gotten 2 keys, especially after spending $60,000. Guner said "well, we did not talk about this yesterday when we made the deal, you did not ask if it came with 2 keys." Really? Am I supposed to ask if it comes with a spare tire and wiper blades also? I again requested 2 key fobs from Guner. After speaking with his sales manager Steve Pons, Guner said "my manager said there is no money left in the deal, if you want a 2nd key, we can do it here right now, but its approximately $611.00. Guner provided an printed Ted Britt Chevrolet estimate, $319.03 for parts and $292.00 labor to program the key fob. Guner also provided the contact information for a locksmith who could "do it cheaper." Disappointed, I thought about it and told Guner I would pay for the part if the dealership would provide the labor to program it a no cost. Guner said "No, we can't do that, that is a different department, there is no way to do that, you have to pay the full amount." Feeling uncomfortable and at a loss, I asked that Guner speak with his manager again to try and at least meet me half way. Guner returned with my check in his hand and advised that I can drive away with 1 key fob, or he could return my purchase check. I would hope that someone at GM and/or Ted Britt realizes this is a terrible way to end what should be an exciting experience. Crazy how far customer the customer experience declined from what it used to be. Very disappointing.
OMER GUNER
9/18/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BEL AIR, MD
Stephen B|2025 Chevrolet Trax
Confirmed Sales Customer
10/23/2025
Dave Dragelin is my close friend. He picked out the Trax and Patricia loved it. We drove 300 miles from Carolina because we knew Dave. John was our sales associate. He was the best; enthusiastic and knowledgeable. The finance manager explained the many additional options available and his excellent.
JOHN GORDON
10/24/2025
Thank you for sharing your experience! We’re thrilled to hear that your visit went smoothly and that our team provided enthusiastic, knowledgeable, and helpful service throughout the process. We greatly appreciate your feedback and support!
PINEHURST, NC
Jeffrey M|2024 Chevrolet Colorado
Confirmed Service Customer
10/27/2025
I was very satisfied with my service advisor, Chris Thomas. However, I'm very unhappy with Chevy for not having a solution to the ongoing camera issue. Front and rear cameras are a common feature on all new vehicles, and very beneficial from a safety perspective.
10/28/2025
Thank you for your honest feedback! We’re glad Chris provided excellent service, though we understand your frustration with the camera issue. Your insights help us advocate for improvements with Chevy, and we hope to continue supporting you with solutions whenever possible. We’ll keep striving to make your experiences as satisfying as possible!
STERLING, VA
Victor A|2026 Chevrolet Equinox
Confirmed Sales Customer
9/29/2025
Rolando was very professional, kind and patient with our requests to look at vehicles. He answered all of our questions. He created us with a smile and gave is information on the vehicles we wanted to look at. I am also in sales and marketing and Rolanda was amazing in every way. Thank you
ROLANDO HERNANDEZ
10/1/2025
Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Ted Britt Chevrolet
STERLING, VA
Michael K|2019 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Chris did a great Job the whole service team was great.
10/9/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
STERLING, VA
Karen L|2018 Chevrolet Traverse
Confirmed Service Customer
10/15/2025
Made an appointment for an issue that was already diagnosed by mechanic. Was pretty much dismissed when explained the issue upon check in being told that that issue never really exists and they are sure it is something else. Waited three days to hear back before the car was even looked at. Then another two before they confirmed the mechanic diagnoses. Was given estimate and signed off on the repairs, Leak to right rear of moon roof. Was told there would be additional expense if the glass broke while replacing….why would I have to pay for that? On the 7th day I got a loaner because I was told it may be a few more days. Got a email at 5:24 the same evening saying it was ready for pick up, but they closed at 6. Received several emails calls and messages the following day to come pick up the car. I got there before 6 but the person who worked on my car was not there, I paid and left very disappointed. Sent a text to my representative: Jorge. A bit peeved at the moment. When I went to pick up the Traverse, there was still plastic all over the chair and paper on the floor. It also looked like water sprayed on the inside of the doors as there were water marks. The headliner is 3 times as stained as when I dropped it off, which means now I need to clean it to make sure it still isn't leaking. Not how I expected to get it back after it being with the dealership for 7 days and paying $1600.
10/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RESTON, VA
Richard F|2026 Chevrolet Equinox
Confirmed Sales Customer
10/30/2025
Masame Hill did an excellent job in assisting me with my recent purchase of a 2026 Equinox RS-I want to give him an A+++++ for all of his efforts to satisfy my requirements for this purchase. However I have a ding in the A pillar that was overlooked when the vehicle was being detailed. I reached out to Ted Britt Chevrolet for a resolution and the manager said that there is no profit margin on this transaction and he already bent over backwards to assist me and would not make the PDR repairs for my new vehicle.***( Unfortunately Angel said there is nothing else we can do driving it from va to ohio that dent would be noticed you saw the Equinox before you left the dealership There is no profit margin in this deal we bend back wards taking the tag bracket off all season cargo mats etc) ***Text from Ted Britt Sales Manager-Angel Gammons- I have an appointment at Chevrolet service-the "check engine" light is on with less than 500 miles on the vehicle!!
MASAME HILL
10/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BEREA, OH
George J|2019 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Service writter delay in calling when had questions , no resolution to problem other than let's try a module if that don't work we try something else because no body knows what wrong even GM
8/1/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
STERLING, VA
Patrick R|2021 Chevrolet Corvette
Confirmed Service Customer
7/31/2025
Chris was able to get all the work done my C8 and it's running better than ever
8/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ALEXANDRIA, VA
Jay F|2023 Chevrolet Bolt EUV
Confirmed Service Customer
8/4/2025
Was able to get my service done and VA safety inspection too. It did not take long and the team greeted me well.
8/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PURCELLVILLE, VA
Jorge F|2016 Chevrolet Malibu Limited
Confirmed Service Customer
9/10/2025
GOOD
9/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FALLS CHURCH, VA
Rafael F|2024 Chevrolet Trax
Confirmed Service Customer
10/29/2025
I went in for an oil change and was quoted a tentative price for the service, and it turned out to be lower than expected. The staff was courteous and very professional. I enjoy coming to this location for my car needs.
10/30/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
HERNDON, VA
Rafael H|2022 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
Christopher Thomas and the mechanics did an amazing job, very friendly and my overall experience was great, highly recommended.
10/30/2025
Christopher and the mechanics are delighted by your feedback! Friendly service and amazing workmanship are what we aim for, and we look forward to welcoming you again on your next visit.
FREDERICKSBURG, VA
Keri P|2023 Chevrolet Bolt EUV
Confirmed Service Customer
10/30/2025
I brought my Bolt in and was told it might take a couple of days to get a look (fine with that) ' but Chris and the service department over delivered and had the car ready in less than a day!
10/30/2025
Your kind words mean so much, and we’re thrilled Christopher and the team made your experience excellent! We look forward to seeing you again soon for any future service needs.
HERNDON, VA
Gloria D|2022 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
The appointment schedule started on time. The service was well done.
9/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
STERLING, VA
Robert P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
I was tired and stressed and made mistakes in my negotiation efforts love my truck very happy with it. Wish I could’ve negotiated my price better than it is what it is.
KURT ARCURI
10/9/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We sincerely value your business and look forward to your next visit. Take care!
ARLINGTON, VA
Mario R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/24/2025
Good services 👍
ROLANDO HERNANDEZ
10/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
STERLING, VA
Phil M|2022 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
We bought two cars in September from Ted Britt. We were given exceptional service.
11/13/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided exceptional service. We truly appreciate your feedback and look forward to serving you again!
Silver Spring, MD
Matthew B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/16/2025
Super efficient and so pleasant to do business with.
MASAME HILL
11/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EAST HAMPTON, NY
Kana P|2019 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
I was treated very well while waiting for my vehicle. Jorge was very helpful and made sure I was aware of my Chevrolet points. And it saved me $90.00 and my oil change was $13.00🤗
11/20/2025
Thank you for such a cheerful and appreciative review—Jorge will be delighted to know his helpful guidance (and those Chevrolet points!) made your visit both easy and rewarding, adding a little joy to your day just as your review did for ours.
TEMPLE HILLS, MD
Yolanda G|2025 Chevrolet Trailblazer
Confirmed Sales Customer
11/22/2025
I am very grateful to you because you are always willing to help.
ROLANDO HERNANDEZ
11/23/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ted Britt Chevrolet and we hope to see you again soon!
STERLING, VA
Jose Mauricio Lara M|2012 Chevrolet Camaro
Confirmed Service Customer
11/27/2025
Good service
11/28/2025
Thank you for acknowledging our service! Your kind words encourage us to keep providing smooth and reliable experiences.
LEESBURG, VA
Robert D|2021 Chevrolet Traverse
Confirmed Service Customer
11/27/2025
So when I was in for my oil change it was suggested for new tires and transmission flush which I scheduled it 2 weeks later but the pricing changed from the original price on my bill . Transmission flush price listed on invoice# CTCS844280 was $309.69 but I was charged $384.80 my service advisor Heather did get $200 charge removed and she is always helpful but I believe I was still charged to much. I paid $1514.04 and used $168.06 GM rewards So total paid was $1682.10. My total should have been $1432.64 plus tax. I would appreciate if someone would really review this and get back to me.
12/3/2025
Our team has acknowledged this review.
CUMBERLAND, MD
Cynthia C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
Requested to have repairs done by a certain time because I was starting work and they kindly fulfilled my request in plenty time.
9/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
STERLING, VA
Anirban C|2026 Chevrolet Corvette E-Ray
Confirmed Service Customer
11/3/2025
My service was done properly and on time.
11/4/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, VA
George R|2017 Chevrolet Traverse
Confirmed Service Customer
11/28/2025
Our Traverse had a recall, Heather confirmed that the parts needed were shipped and arrived prior to our appointment. Heather kept me informed. Our vehicle was done early / on time. Easy check in and check out. Car returned in good shape. Overall great service visit.
11/29/2025
Thank you for the detailed and positive review — Heather and our team are thrilled that your Chevrolet Traverse recall was handled efficiently, with timely updates, easy check-in/out, and a vehicle returned in great shape
LEESBURG, VA
Carlos L|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/17/2025
I had an excellent overall experience at this dealership. From start to finish, the customer service was outstanding. The salesman was knowledgeable, patient, and truly focused on helping me find the right vehicle. The finance manager explained everything clearly and made the process smooth and stress-free. The sales manager was also very professional and helpful. I’m extremely happy with my new vehicle and would highly recommend this dealership to anyone looking for a great buying experience.
ROLANDO HERNANDEZ
12/18/2025
Thank you for the glowing feedback. We’re delighted to hear our sales and finance teams provided outstanding service, making your vehicle purchase smooth and stress-free.
STERLING, VA
Vernetta C|2026 Chevrolet Equinox
Confirmed Sales Customer
12/24/2025
Everyone was really friendly & helpful & Maria Byrd was very friendly & helpful. Very happy about my purchase.
MARIA BYRD
12/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LEESBURG, VA
George J|2018 Chevrolet Colorado
Confirmed Service Customer
12/25/2025
Chris was very rude when trying to find out about my car . Telling me to be there 2.5 hours early to do a simple oil change was told it would be done shortly and they had yhr attitude of well wr don't carry about your day it takes what it takes. Never mentioned the time yhey told be to be there was check in time . With this I ha e to let them see my truck every 6 months tha at minimum to maintain the warranty thru ted britt never plan on taking it back to ted britt cheverolet I will try the ford dealer were I brought it from to see if they are any better .
12/30/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
STERLING, VA
William S|2023 Chevrolet Tahoe
Confirmed Service Customer
11/6/2025
My service agent, Jorge is fantastic. Great communicator, calm, knowledgeable. Just great.
11/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RESTON, VA
Wayne W|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/13/2025
Very good purchasing process.
NIKOLAS MOORE
11/14/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ted Britt Chevrolet. Until the next time we meet, take care!
TEMPLE HILLS, MD
Pedro A|2026 Chevrolet Trax
Confirmed Sales Customer
11/13/2025
Very helpful No pressure Professional
MARIA BYRD
11/14/2025
Thank you for choosing Ted Britt Chevrolet as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
STERLING, VA
Constantine S|2025 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
prompt, friendly service.
11/18/2025
We appreciate your kind words — prompt and friendly service is exactly the seamless experience we strive to deliver each time.
RUTHER GLEN, VA
Steven D|2024 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
The entire experience was easy and efficient. From making the appointment on the app, receiving text and email confirmation and reminders, service from Heather at the desk, and service of the truck, all was easy and well done.
11/18/2025
We appreciate your thoughtful feedback — it’s wonderful to hear that from scheduling to service, Heather and the team made everything easy, efficient, and well organized.
ASHBURN, VA
Crystal M|2024 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
Satisfied
12/27/2025
Thank you for your kind words! We're so happy to hear you’re satisfied with the service. We look forward to assisting you again whenever you need us!
STERLING, VA
Maria B|2025 Chevrolet Trax
Confirmed Service Customer
12/26/2025
I feel like the people at this dealer give me a great services because they care about my needs and help out all the way through the process of my new Traverse. I am very happy with my car and I will recommend friends and family to come here for their new or used vehicles.
12/27/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
STERLING, VA
Jerry H|2021 Chevrolet Suburban
Confirmed Service Customer
1/7/2026
Everything went well
1/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
STERLING, VA
Jeffrey M|2024 Chevrolet Colorado
Confirmed Service Customer
9/9/2025
See if I still have an open ticket for service which I was never called back to resolve
9/12/2025
Our team has acknowledged this review.
STERLING, VA
Lamond E|2024 Chevrolet Trax
Confirmed Service Customer
9/17/2025
Job well done.
9/18/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
STERLING, VA
April S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/21/2025
Dre was very helpful without being smothering. He made purchasing my new vehicle very pleasant. The entire experience was so much nicer than I remember from many, many years ago.
KEANDRE CHINKEEFATT
9/22/2025
Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Ted Britt Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
VIENNA, VA
Jerry H|2021 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
Overall great
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
STERLING, VA
Hevvyn L|2026 Chevrolet Traverse
Confirmed Service Customer
10/29/2025
I always have a great experience at this dealership
10/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROUND HILL, VA
Saleem U|2025 Chevrolet Trax
Confirmed Service Customer
11/3/2025
Miss haider is very professional team member.
11/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ASHBURN, VA
Teresa B|2017 Chevrolet Tahoe
Confirmed Service Customer
12/22/2025
I am very appreciative of Jorge and his excellent customer service. Great asset to Ted Britt Chevrolet!
12/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
STERLING, VA
Maria B|2025 Chevrolet Traverse
Confirmed Sales Customer
1/3/2026
The experience I got buying my second car was as always amazing. Great Customer Service, great experience and I was taken care of my needs satisfactory.
CHEVROLET HOUSE DEAL
1/4/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
CHANTILLY, VA
James S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/11/2026
The entire staff from management, sales, finance, service were there for me from start to finish. A+ crew. 2nd vehicle purchase within a year from Ted Britt Chevy. Highly recommend.
KEANDRE CHINKEEFATT
1/12/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, James! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEESBURG, VA
Corali F|2021 Chevrolet Equinox
Confirmed Service Customer
10/20/2025
Great
10/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEESBURG, VA
Khemara C|2017 Chevrolet Volt
Confirmed Service Customer
11/7/2025
Left car at service center for more than a week after authorizing work to be performed and it was not completed. Asked for updates day after day and was told each time that the car would be ready "tomorrow".
11/7/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
STERLING, VA
Andrew H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/19/2025
Had an efficient and satisfactory experience trading in my prior Chevy truck purchased at this location for a new truck. Great sales staff. I also use them for periodic maintenance and have enjoyed my experiences with the service department as well.
ROLANDO HERNANDEZ
11/20/2025
We’re grateful for your detailed and sincerely positive review—your smooth trade-in experience, appreciation of our great sales staff, and continued trust in our service department reflect the full-circle care we strive to deliver, and your words encourage us to keep that excellence going strong.
HERNDON, VA
Gene O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
First class dealership!! Everyone was knowledgeable and friendly. Cannot wait to buy another vehicle in October/November of 26.
12/3/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ted Britt Chevrolet and we hope to see you again soon!
NOKESVILLE, VA
Theresa R|2023 Chevrolet Bolt EUV
Confirmed Service Customer
12/6/2025
I arrived on time but it took 90 minutes until car was ready. No problems, just basic maintenance & tire rotation
12/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHEVY CHASE, MD
Tuergan A|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/10/2025
Very nice on time
12/11/2025
Hi, we are so happy to read such a great review about Ted Britt Chevrolet! Thank you again for choosing Ted Britt Chevrolet and we hope to see you again.
CHANTILLY, VA
Ghulam H|2024 Chevrolet Suburban 1500
Confirmed Service Customer
12/16/2025
Front desk staff working Hard to make $$$.
12/17/2025
Thank you so much for choosing Ted Britt Chevrolet. We truly appreciate your support and look forward to assisting you next time!
HERNDON, VA
Allen E|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/24/2026
I dropped my car off. I went to lunch. I came back and my car was ready. Oh happy day.
1/25/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ANNANDALE, VA
Richard M|2022 Chevrolet Colorado
Confirmed Service Customer
11/13/2025
I am a repeat customer and I am always very pleased with the service I receive from Ted Britt Chevrolet! From the moment I stepped through the door to the Service Department, was greeted by Jorge Flores, relaxed in a very nice waiting area, and departed with no delays, everything was FIRST CLASS! Dre Chinkeefadtt, who was the salesman who helped me through the buying experience nearly 3 years ago, even took time to say hello and ask how everything was going. Ted Britt has a winning team and even though I pass by several Chevrolet dealerships on my 25-mile drive to Stirling, VA, I feel the drive is very worthwhile. Thank you Ted Britt Chevrolet!
11/14/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Ted Britt Chevrolet
FAIRFAX STATION, VA
Donna E|2018 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Walked in for my 9:00 a m. Appointment and the service advisor I always use called in sick. But I was quickly acknowledged by Jorge. He handled my service appointment seamlessly. Very friendly and professional.
12/5/2025
We appreciate your flexibility and kind words about Jorge! It’s wonderful to know that even with a last-minute change, your service appointment was seamless, friendly, and professional.
MIDDLE RIVER, MD
Raymar C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/11/2025
Rolando hernandez and daniel lee was very friendly, approachable and knowledgable. Every questions i asked was answered knowledgeably. Quick to response. Every detail from the vehicle was showed and explained. Overall experienced 10/10 . Will defienitely recommend this dealership and staff . And will contact them again in future purchased.
ROLANDO HERNANDEZ
12/12/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
NORFOLK, VA
William H|2025 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Ted Britt handled the oil change and tire rotation very rapidly. As far as I know everything was done correctly. The people that I dealt with were very pleasant and knowledgeable. Altogether a good experience. I highly recommend this dealership.
1/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
STERLING, VA
Barbara K|2017 Chevrolet Equinox
Confirmed Service Customer
1/29/2026
Always great service. Still waiting an answer concerning a possible faulty part installed back in July 2025. This was noted during service yesterday that needs repair again
STERLING, VA
Tuergan A|2023 Chevrolet Suburban 1500
Confirmed Service Customer
1/29/2026
On time
CHANTILLY, VA
Michael M|2023 GMC Canyon
Confirmed Service Customer
9/25/2025
Personable and helpful staff Kept to the schedule, which was much appreciated Everything clearly explained and written out for my approval Workmanship and price as expected
9/26/2025
Thank you! We’re glad our personable staff kept to the schedule, clearly explained everything, and provided workmanship and pricing as expected.
CROSS JUNCTION, VA
Walter F|2026 Chevrolet Corvette
Confirmed Sales Customer
10/8/2025
My Salesman Dre was very straight forward and forthcoming. No games
KEANDRE CHINKEEFATT
10/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
GREAT FALLS, VA
Hasan T|2025 Chevrolet Trax
Confirmed Service Customer
10/24/2025
Very good
10/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FAIRFAX, VA
Nicole C|2022 GMC Yukon
Confirmed Sales Customer
11/26/2025
I was looking for a Certified Pre-Owned Yukon that would fit my budget and a dealership that made me feel like family. I found that at Ted Britt Chevrolet.
OMER GUNER
11/27/2025
Your detailed review is wonderfully heartwarming—finding both the right GMC Yukon and a family-feeling dealership is the perfect combination. We’re honored to be part of your journey.
SUNDERLAND, VT
William D|2024 Chevrolet Tahoe
Confirmed Service Customer
12/5/2025
Setting up the appoitment was easy. The service advisor (Heather), greeted me with a smile, took my keys and I was there about an hour for my 15,000 mile check up and oil and tire change. I keeped getting noticed on my phone during the whole experience. Waithg area was clean as well as the whole building. The service bar had hot coffeee available. Really nice, I enjoyed my time there.
12/6/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CLIFTON, VA
Robert H|2011 Chevrolet Volt
Confirmed Service Customer
12/5/2025
Easy dropoff & pickup. Done on time.
12/6/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
HERNDON, VA
David J|2023 Chevrolet Suburban 1500
Confirmed Service Customer
1/17/2026
Heather did an amazing job scheduling my service, then remaining in contact with me throughout the day. She’s a true professional.
1/18/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ASHBURN, VA
Joyce E|2020 Chevrolet Traverse
Confirmed Service Customer
1/31/2026
Very professional and friendly.
STRASBURG, VA
Robert D|2021 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
The service tech moved my sunvisor for some reason which i dont understand why and left big grease spot on it. I called on my way home and spoke with Heather and sent her the picture
11/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CUMBERLAND, MD
Gary M|2007 Chevrolet HHR
Confirmed Service Customer
11/12/2025
First of all, your hourly rate for a mechanic is outrageous. I was charged $235.00 to be told my radio is bad, which I don't believe. I bought my HHR at Ted Britt, but I won't be coming back!
11/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
STERLING, VA
Michael P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Heather was wonderful and her team did a great job. They even finished earlier then there estimated completion time.
11/13/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MOHNTON, PA
Raymond R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
11/26/2025
Jorge Flores was excellent, He greeted me before I even got out of my truck. Also kept me informed throughout the process.
11/27/2025
Your detailed praise for Jorge brightened our day; his dedication truly shines when guests like you notice. May your next visit be just as smooth from the very first greeting.
EAST NORTHPORT, NY
Minsoo O|2025 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Awesome
1/22/2026
Thank you for your awesome and cheerful feedback. We’re glad your experience stood out in a great way. We appreciate you, and hope to welcome you back again soon.
RESTON, VA
Baltazar A|2023 Chevrolet Tahoe
Confirmed Service Customer
2/3/2026
Because is nothing lower than poor I give them that this place is the worse service of any brand I ever see
STERLING, VA
William W|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/11/2026
George in the Service department is great! Very helpful and informative.
ANNANDALE, VA
Anthony D|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/13/2026
Everything went smoothly
MASSAPEQUA, NY
Victor R|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/26/2026
Good service l recommended this location for service.
MARSHALL, VA
Jay F|2018 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Chris in service worked my vehicle in to replace the tire pressure monitors in the rear tires even with a short mechanic staff and got my Equinox back to me before the holiday. Thanks!
11/28/2025
Chris will be thrilled to hear your kind words! We’re glad he could get your Chevrolet Equinox ready before the holiday, even with a short staff—your appreciation means a lot to us.
PURCELLVILLE, VA
Carlos R|2007 Chevrolet Malibu
Confirmed Service Customer
12/23/2025
I came to the dealer for oil change; it was done very fast and us usual Heather was extremely helpful and professional.
12/24/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
STERLING, VA
Lauren E|2022 Chevrolet Tahoe
Confirmed Service Customer
1/23/2026
Jorge was really great. Checked on my daughter and I multiple times to make sure we had everything we needed while we were waiting. He provided status updates and found answers to my questions immediately. Thank you for making it an easy experience.
1/25/2026
Our staff is committed to providing each of our clients with the best automotive experience! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
HAMILTON, VA
Toufik C|2025 Chevrolet Suburban
Confirmed Service Customer
1/30/2026
HEATHER was above and beyond like always thank you Heather
ASHBURN, VA
Patrick J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/4/2026
It was great, felt welcoming the entire time. The great sales team worked hard to find a Truck within my budget.
VIENNA, VA
Justin W|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
3/2/2026
Purchased a 2026 Corvette C8 from Ted Britt Chevrolet (Sterling, VA) on 02/24/2026. The finance manager, Mr. Allen, misled me into buying a service contract, saying it was required for loan approval — it was not. As an active duty service member, I know this type of coercion is illegal under the Military Lending Act. Buyers, read carefully and don’t let them pressure you into optional products.
KEANDRE CHINKEEFATT
3/5/2026
Our team has acknowledged this review.
TEMPLE TERRACE, FL
Stephen R|2026 Chevrolet Colorado
Confirmed Sales Customer
3/13/2026
Internet Sale - Morgan did a fantastic job answering all my questions in a VERY timely manner - even late at night. She broke down the actual "out the door" costs to me over the internet and when I arrived, they were exactly as stated.. She should be commended! Nicholas - my inside Salesman when I arrived at the Dealership was very professional and explained in detail the vehicle and answered any questions I had. Zero pressure to buy and no added fees.. 3-4 additional employees thru-out my time at the Dealership while doing the paperwork were extremely friendly. The Dealership seems to be very well run and would highly recommend. Can't wait to drive my new 2026 Chevy Colorado Trailboss.
NIKOLAS MOORE
3/14/2026
Thank you for sharing your experience! We’re thrilled to hear that Morgan, Nicholas, and our team provided such excellent service and made your purchase smooth and enjoyable. Congratulations on your new vehicle. We hope you enjoy every drive!
HANOVER, PA
Angela P|2023 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
Heather did a fantastic job! I appreciated the updates and communication.
1/8/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ASHBURN, VA
Linda H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Service advisor was friendly and addressed any questions I had. It was easy to make an appointment online. Service was quick.
1/15/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
RAEFORD, NC
Daniel B|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/28/2026
As always, I've found with the cars I've either purchased @Ted Britt Chevrolet, Sterling,VA or had serviced that I, "The Customer", is actually relevant and your opinions & concerns matter. They want "Customers For Life" and they let their actions as a store demonstrate that. GM will always be Choice #1, Ted Britt Sales Consultant John Gordon III is my MVP for selling, roll to Service and Heather is my MVP there, who's keen ability to anticipate customer service needs is #TheBest. I tell my friends & anyone who asks about our new 2025 Chevrolet Equinox EV, just go to any Ted Britt, they're different. They actually care about their customers imo. I will be back. I'd like to drive what LeBron does, a HUMMER EV but would settle for a new Corvette EV:)
HERNDON, VA
Michael T|2026 Chevrolet Equinox
Confirmed Sales Customer
2/7/2026
Awesome customer service
CORNELUIS, NC
Mark R|2026 Chevrolet Equinox EV
Confirmed Sales Customer
2/12/2026
Zeeshan was great to work with on my purchase of 2026 Equinox EV.
VENETIA, PA
Tom P|2005 Chevrolet Silverado 1500
Confirmed Service Customer
2/16/2026
The job was perfect, thank you Chris
POTOMAC FALLS, VA
Adam L|2025 Chevrolet Tahoe
Confirmed Service Customer
3/2/2026
Service was great. No issues. Professional and end and out.
3/3/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RESTON, VA
Huy N|2025 Chevrolet Equinox EV
Confirmed Service Customer
3/16/2026
Took a little long to service, but it has to be done correctly.
3/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
VIENNA, VA
Diana M|2026 Chevrolet Traverse
Confirmed Sales Customer
3/16/2026
Everyone I met was very friendly and helpful. The salesman, John Gordon, was very knowledgeable and answered all of my questions.
JOHN GORDON
3/17/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
FALLS CHURCH, VA
Ashia L|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2026
Flores is always amazing!
SOUTH RIDING, VA
Rashid A|2026 Chevrolet Corvette Z06
Confirmed Service Customer
2/1/2026
Quick clean
FAIRFAX, VA
Steve R|2020 Chevrolet Traverse
Confirmed Service Customer
2/4/2026
Chris is an awesome advisor
GREAT FALLS, VA
Julio A|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/18/2026
The service was bad very bad they take too long and check engine light on
SPRINGFIELD, VA
Louis M|2026 Chevrolet Trax
Confirmed Sales Customer
3/11/2026
Everyone we interacted with was great!
NIKOLAS MOORE
3/11/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
VIENNA, VA
Chantyyra G|2016 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
Wonderful service thank you
3/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ted Britt Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
HERNDON, VA
Alexander K|2017 Chevrolet Corvette
Confirmed Service Customer
3/23/2026
Great experience once again.
3/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ted Britt Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
RESTON, VA
Nicholas L|2020 Chevrolet Traverse
Confirmed Service Customer
3/31/2026
Service was fine. Communication was very good. The labor and parts cost were too high.
4/2/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
VIENNA, VA
Paul M|2027 Chevrolet Bolt
Confirmed Sales Customer
3/31/2026
John Gordon, Morgan and other staff at the dealership were friendly, thorough and knowledgeable. Good experience from initial test drive to trade in and purchase
JOHN GORDON
3/31/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
STERLING, VA
Christian O|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/8/2026
Heather was very polite, professional, and efficient. It was a good experience
HEATHER HOSHALL
4/9/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
STERLING, VA
Eden M|2025 Chevrolet Equinox
Confirmed Service Customer
2/11/2026
I purchased my Equinox in MD, and have gone to only 3 other service appointments since. My first appointment was here and my second was accidentally made at some other dealership in Chantilly. I will only be coming here in future. The service here is top-notch, and appointments are completed in a timely and professional manner. There are absolutely no surprises and consent for every addition is sought in advance. Communication was clear and everything was made as convenient as possible. I am grateful.
STERLING, VA
Anthony K|2021 Chevrolet Colorado
Confirmed Service Customer
2/28/2026
It was a great experience because your service is excellent and your customer service was fantastic. The lady named Heather in the service department went above and beyond to make sure that I was comfortable and kept always informed of the process.... A truly professional maintenance service.
BURKE, VA
John S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2026
Made an appointment for service with Jorge Flores and he had me in and our in a very short time. Great service as always.
3/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HERNDON, VA
Thierry T|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/11/2026
Rush, Dave and were very good to me. I enjoyed the buying experience. Will, the finance manager was awesome.
CHEVROLET HOUSE DEAL
3/12/2026
Thank you for the fantastic review. We’re glad Rush, Dave, and Will helped make your buying experience enjoyable and memorable. We hope you have many great miles ahead.
STERLING, VA
Jerry H|2021 Chevrolet Suburban
Confirmed Service Customer
3/26/2026
Christopher is very professional
3/27/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
STERLING, VA
Marius M|2025 Chevrolet Tahoe
Confirmed Service Customer
3/26/2026
I was taking care of as soon as my car came in. The front desk notified me of where my car was and soon as it was done I was called for pick it up.
3/27/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ASHBURN, VA
Jovan B|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
4/14/2026
I had an outstanding experience with the Chevy service department during my recent visit for warranty work on my 2025 Corvette E-Ray. From start to finish, the level of professionalism, communication, and attention to detail was exactly what you would expect for a vehicle of this caliber. The team was incredibly knowledgeable about the E-Ray platform and took the time to clearly explain the work being performed, setting accurate expectations on timing and outcomes. What really stood out was how proactive they were with updates—I never had to chase information, and I always felt informed and confident in the process. The work itself was completed efficiently and to a very high standard. When I picked up the vehicle, it was evident that care had been taken not just with the repair, but with the overall condition of the car. Everything was handled with precision and respect for the vehicle. Customer service was top-tier across the board—friendly, professional, and genuinely focused on delivering a great experience. It’s clear that this team takes pride in their work and values their customers. Overall, this was a seamless and stress-free service experience. I wouldn’t hesitate to return for future service needs and would absolutely recommend this service department to other Corvette owners.
JORGE FLORES
4/15/2026
Thank you for sharing such a detailed review! We’re glad to hear you had an outstanding experience with our service team and that the communication, expertise, and care met your expectations. We truly appreciate your trust and your recommendation, and we look forward to serving you again in the future.
FREDERICK, MD
Jamon O|2026 Chevrolet Traverse
Confirmed Sales Customer
3/6/2026
My car-buying experience was exceptional. Our sales representative, Maria Byrd, was knowledgeable and attentive. She helped locate the exact vehicle we were looking for, arranged a test drive, and worked diligently to ensure the entire process went smoothly. Additionally, the supporting staff were friendly and polite. I wish I could remember and list the names of everyone who helped us because they were all so nice and helpful. Each of them made every effort to keep us comfortable and assisted in making the overall experience simple, clear, efficient, and pleasant. Thank you, Maria and Will for all of your help.
MARIA BYRD
3/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
STAFFORD, VA
Julio M|2025 Chevrolet Equinox EV
Confirmed Service Customer
3/6/2026
Always the best service.
3/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HERNDON, VA
HANNAH P|2026 Chevrolet Traverse
Confirmed Sales Customer
4/9/2026
The whole team worked really hard to get me the best deal! Mas was my salesperson, and he was great! He had everything ready to go: a fresh, clean car, a full tank of gas, and he helped me with the new tech! I left feeling so excited and happy with my purchase. I will definitely be purchasing my next Chevrolet from Ted Britt Chevrolet!
MASAME M
4/10/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
MANASSAS, VA
Jerry H|2021 Chevrolet Suburban
Confirmed Service Customer
4/15/2026
Professional
CHRISTOPHER THOMAS
4/16/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
STERLING, VA
Diane J|2018 Chevrolet Equinox
Confirmed Service Customer
4/20/2026
First let me say that Chris and George always do an amazing job. When I dropped my car off on the 16th it was with Roberto, I dropped my car off on 4/16 at about 2. I was told that it would be ready by 5 on the 17th (oil change) I was called and told it needed a break fluid flush. I said ok and ask will it be done by 5. Was told YES. I was called at about 2 and asked if I could pick it up Saturday at noon. I said no, I said if they couldn’t do it I would bring back another day. Roberto said they could do the old change but not the flush. I said fine. Was called again and told it could be done by 5. I got a t Dr saying my car was ready right when I was pulling into the parking lot. I went in to pay Roberto said they would bring g it up. After about 30 minutes I asked Chris where Roberto was ( he left for the day) my car was still in the lift!! I waited I. Total about 45 minutes. I will NOT work with Roberto again!! My time jams as important as the next person, I don’t like feeling I had a rushed job on my car. I was willing to bring it back a different day!!
ROBERTO SANTAMARIA
4/22/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
STERLING, VA
Daniel D|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/30/2026
They Know their business and handle problems with ease and employ excellent, knowledgeable, and pleasnt people.
BETHESDA, MD
SAMANTHA G|2026 Chevrolet Traverse
Confirmed Sales Customer
4/15/2026
We had the best car buying experience we have ever had this weekend. Every person we worked with was friendly and professional. They were so wonderful with our toddler who was less than thrilled to be stuck at the dealership. Zee and Will worked so very hard to get us into the perfect vehicle for both our budget and our needs. Rush followed the process the entire way and made sure we were satisfied at each step. And I’m sure there were plenty of others behind the scenes working for us too. We will never go anywhere other than Ted Britt Sterling to get a vehicle. I can’t say enough good things about them.
ZEESHAN Z
4/16/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CHARLES TOWN, WV
Oscar N|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
4/15/2026
Great location attention to customers.
CHRISTOPHER THOMAS
4/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
STERLING, VA
Shirley H|2024 Chevrolet Trax
Confirmed Service Customer
4/17/2026
Personal was quite helpful
JORGE FLORES
4/18/2026
Hi, we're glad to hear you found our staff helpful! We hope to be of service to you again in the future. Take care!
LEESBURG, VA
April S|2026 Chevrolet Trailblazer
Confirmed Service Customer
4/18/2026
Everything was easy and went well. Chris Thomas made an appointment for me and kept me updated while my car was being serviced. Chris always goes the extra mile and I greatly appreciate the great customer service - and the great mechanical service!
CHRISTOPHER THOMAS
4/19/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VIENNA, VA
Dwayne C|2013 Chevrolet Equinox
Confirmed Service Customer
4/23/2026
I’ve been bringing my Chevrolet Equinox in for service since I purchased it in 2014, and I’ve consistently had excellent experiences. The entire team has always been professional, knowledgeable, and customer focused. That said, Heather Hoshall truly stands in a class of her own. Her positive personality is immediately noticeable—welcoming, upbeat, and genuinely caring. She brings a level of integrity and professionalism that builds trust from the moment you arrive. But what really sets Heather apart is her “superpower” knowledge. She understands the service process inside and out, communicates clearly, and makes sure you feel confident and informed every step of the way. Because of Heather, what could be a routine service visit actually becomes an enjoyable experience—even the wait time feels easier because you know you’re in great hands. Please pass on my sincere appreciation—Heather is doing an outstanding job. If ten stars were an option, she would absolutely get every one of them. Dwayne Brown, NASA (ret.)
HEATHER HOSHALL
4/24/2026
Thank you for sharing your experience! We’re so glad to hear that Heather and our team have earned your trust and loyalty over the years, making your service visits enjoyable and stress-free. Your kind words about her professionalism, knowledge, and positive attitude mean a lot, and we’ll be sure to pass them along to her.
WASHINGTON, DC
Alec S|2013 Chevrolet Camaro
Confirmed Service Customer
1/11/2026
I had an overall positive experience getting my car serviced at this dealership. Both the service associate Brandon and the gentleman who drove me back to my residence (so that I did not have to wait at the dealership) were very professional, polite, and pleasant.
1/12/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
RESTON, VA
Gregory C|2023 Chevrolet Tahoe
Confirmed Service Customer
1/25/2026
Great service from Jorge
1/27/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEESBURG, VA
David W|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/17/2026
Man top notch and always willing to help get what you want. I would recommend this place for everyone that really wants the car they actually want. Note: Thank you Mas Hill
MASAME HILL
3/18/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROUND HILL, VA
Charles K|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/17/2026
Mr. Gordon was excellent. He was knowledgeable of the vehicles and worked with us to get us an excellent vehicle at an affordable price.
JOHN GORDON
3/18/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FAIRFAX, VA
Christopher A|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
3/17/2026
Dre was a great sales rep. I have been dealing with him for years
KEANDRE CHINKEEFATT
3/18/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RHOADESVILLE, VA
Jason A|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
4/7/2026
Quick service!
CHRISTOPHER THOMAS
4/9/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HAYMARKET, VA
Kana S|2019 Chevrolet Traverse
Confirmed Service Customer
4/8/2026
Fast service
HEATHER HOSHALL
4/9/2026
We're glad everything was completed with fast service and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
WASHINGTON, DC
Anthony M|2021 Chevrolet Colorado
Confirmed Service Customer
5/27/2026
Had a very great and easy process with Ted Brit Chevrolet. With Anthony in finance and Heather in services, it made for a wonderful experience.
HEATHER HOSHALL
5/29/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Ted Britt Chevrolet and we hope to see you again soon!
BURKE, VA
Crystal M|2024 Chevrolet Traverse
Confirmed Service Customer
2/12/2026
Pleased with my service work done
STERLING, VA
Helen M|2026 Chevrolet Trax
Confirmed Sales Customer
2/24/2026
Mas is always a pleasure to work with! I always go back too him. I have bought five vehicles with him!
HARPERS FERRY, WV
Feras A|2024 Chevrolet Blazer EV
Confirmed Service Customer
2/24/2026
My experience with the check-in process was very disappointing and unprofessional. I was informed that the service would take a couple of hours and that I would be notified once my vehicle was ready. However, I did not receive any updates that day. I attempted to call multiple times but was unable to reach anyone. When I called again the following morning to inquire about the status of my vehicle, I was told they still did not have any information. Later that afternoon, I was finally informed that my car was ready. I picked up the vehicle the next day, but on my way home, I realized that the original issue — the incorrect location displayed on the map — had not been resolved. Due to this experience, I have lost confidence in their service and will not be returning in the future.
STERLING, VA
Douglas D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/11/2026
Fahd was great.
FAHD KAMRAN
3/12/2026
Thank you for the kind shoutout for Fahd. We’re glad he made a positive impression, and we look forward to helping you again in the future.
MC LEAN, VA
Jay F|2018 Chevrolet Equinox
Confirmed Service Customer
3/23/2026
Jorge got my vehicle in quickly and understood what I needed. The additional services made sense and even with those they got the work done in a reasonable time. Once completed I was happy with the results and work.
3/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
PURCELLVILLE, VA
Walter J|2024 Chevrolet Suburban 1500
Confirmed Service Customer
4/24/2026
Jorge Flores is really great. Clearly explained what was happening, transparent about pricing - provided updates along the way. Extremely friendly and courteous.
JORGE FLORES
4/26/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, VA
Ericka C|2019 Chevrolet Malibu
Confirmed Service Customer
5/25/2026
Jorge Flores has been helping me out with my car needs, he is friendly and he always tries to help out the best he can. Thanks!
JORGE FLORES
5/26/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RESTON, VA
Christopher B|2025 Chevrolet Trax
Confirmed Service Customer
5/26/2026
Whenever I make an appointment I go through Jorge.
JORGE FLORES
5/27/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
RANSON, WV
IVANKA M|2026 Chevrolet Trax
Confirmed Sales Customer
5/28/2026
Finance manager was horrible and did not do what I asked as far my goal for car payment. He omitted information and made it impossible for me to get the car I wanted to buy, instead coerced me into buying a new car instead of the used one I was there for. He elevated the prices and chose not my best credit score to help my Payment go down. I wouldn’t recommend anyone going to this dealership for this reason. They weren’t there to help the customer, but to enrich themselves.
KEANDRE K
5/29/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
COLUMBIA, MD
Brian J|2022 Chevrolet Trailblazer
Confirmed Service Customer
6/3/2026
Excellent customer service! Smooth process!
HEATHER HOSHALL
6/4/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEESBURG, VA
Lynn M|2018 Chevrolet Cruze
Confirmed Service Customer
6/3/2026
Why does it take 2 hours for an oil change when I have an appointment?!? Every single time!
CHRISTOPHER THOMAS
6/4/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
STERLING, VA
Raymond J|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/8/2026
Excellent service, Jorge took great care of me and my vehicle.
JORGE FLORES
6/9/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
EAST NORTHPORT, NY
Joy W|2021 Chevrolet Tahoe
Confirmed Service Customer
6/12/2026
Heather was beyond accommodating to my urgent car request. Because of Heather, I was able to get my vehicle towed after hours so that it could be serviced the next day.
HEATHER HOSHALL
6/13/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
ASHBURN, VA
Michael P|2023 Chevrolet Tahoe
Confirmed Service Customer
6/12/2026
The attention to detail, the communications, and the workmanship were all at the high level where I expected them to be as a successful business owner. Heather represented your brand very well and is a pleasure to work with.
HEATHER HOSHALL
6/13/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CHANTILLY, VA
Gail G|2024 Chevrolet Colorado
Confirmed Service Customer
4/27/2026
Heather was amazing. She knew this work may take longer than expected and allowed me to use a “loaner” vehicle. that was VERY helpful.
HEATHER HOSHALL
4/28/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HERNDON, VA
Crystal E|2024 Chevrolet Traverse
Confirmed Service Customer
6/9/2026
The service team always does an excellent job. The people are friendly, respectful, and very efficient.
HEATHER HOSHALL
6/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
STERLING, VA
EMILY S|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/12/2026
I worked with David Williams and couldn’t have asked for an overall better process from him and the finance team. David was extremely knowledgeable and his customer service top-notch. He continues to go above and beyond even after the purchase, I will 100% recommend him to friends in the future.
DAVID D
6/13/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
HAMILTON, VA
Michael E|2025 Chevrolet Tahoe
Confirmed Service Customer
6/29/2026
Excellent and timely service. And the service providers were very helpful and professional, always taking the time to answer my questions.
JORGE FLORES
6/30/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GREAT FALLS, VA
ERIC H|2026 Chevrolet Equinox EV
Confirmed Sales Customer
7/1/2026
My experience with Ted Britt Chevrolet was pleasant and enjoyable from start to finish. I especially enjoyed working with Fahd, who was knowledgeable, professional, and easy to talk to throughout the entire process. He helped me narrow my decision down to the 2026 Chevy Equinox EV and took the time to answer all of my questions without any pressure. What made the experience even better was that Fahd personally owns the same vehicle. Because of that, we were able to have detailed discussions about the nuances of EV ownership, real-world driving experiences, charging, and the features of the Equinox EV. His firsthand knowledge provided insights that you simply can't get from a brochure or website. Overall, the buying experience was smooth, informative, and enjoyable. I appreciate Fahd's expertise and willingness to share his personal experience with the vehicle, which helped me feel confident in my purchase. I would highly recommend both Fahd and Ted Britt Chevrolet to anyone considering a new vehicle, especially an EV.
FAHD F
7/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
INWOOD, WV
Barbara K|2017 Chevrolet Equinox
Confirmed Service Customer
3/30/2026
I have been taking my vehicle for maintenance for many years with Ted Britt service. I have always been satisfied with the service and my service person Jorge! My Chevy Equinox is now 8 years old and Jorge is very honest about necessary services and pricing. I have been very happy with Jorge and service department.
STERLING, VA
Wesley S|2025 Chevrolet Tahoe
Confirmed Service Customer
4/20/2026
The Service team is awesome, thank you Roberto and Jorge for taking care of us!
ROBERTO SANTAMARIA
4/22/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
ASHBURN, VA
Ericka C|2019 Chevrolet Malibu
Confirmed Service Customer
4/22/2026
It was a good experience for the most part, it took a long time because it was so busy, so nothing else could be done. Everyone was friendly. Jorge the advisor was very kind to wash my car.
JORGE FLORES
4/23/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RESTON, VA
KEVIN C|2026 Chevrolet Equinox EV
Confirmed Sales Customer
5/27/2026
Friendly and knowledgeable staff. Great explanation for how our new equinox ev worked, fair deal, and positive experience all around. Great selection of cars on the lot. Thank you!
JOHN J
5/29/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
KNOXVILLE, MD
Richard S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/3/2026
Techs changed the oil, rotated the tires, and replaced filters and wiper blades. All done quickly while I had breakfast at IHOP. Well done!
HEATHER HOSHALL
7/5/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
STERLING, VA
Dornelieo A|2024 Chevrolet Trax
Confirmed Service Customer
7/6/2026
Heather addressed all of my concerns accurately. She is professional and a true asset to your company.
HEATHER HOSHALL
7/7/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
ASHBURN, VA
Carolyn A|2012 Chevrolet Cruze
Confirmed Service Customer
7/8/2026
The Service Rep. Chris Thomas is terrific. He explained everything to me.
CHRISTOPHER THOMAS
7/10/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
STERLING, VA
Gregory A|2023 Chevrolet Tahoe
Confirmed Service Customer
5/27/2026
Heather is amazing! I can’t say enough good things about how well she takes care of her customers. This is the 2nd time I’ve brought in my Tahoe and she has been great. I’m not telling anyone how to run their business but she deserves a raise. I’ll be requesting Heather every visit.
HEATHER HOSHALL
5/29/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LEESBURG, VA
Waris H|2023 Chevrolet Bolt EUV
Confirmed Service Customer
6/18/2026
Good service and communication
CHRISTOPHER THOMAS
6/20/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ted Britt Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
ALEXANDRIA, VA
Steven W|2024 Chevrolet Colorado
Confirmed Service Customer
6/29/2026
Was in for a tire replacement. Fast service, right on the estimate
CHRISTOPHER THOMAS
7/1/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
ASHBURN, VA
MARIAN M|2026 Chevrolet Colorado
Confirmed Sales Customer
6/29/2026
Hemos comprado 3 carros allí, estamos contentos con el servicio y la atención.
ELVIA E
7/1/2026
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
STERLING, VA
Frederick H|2019 Chevrolet Colorado
Confirmed Service Customer
6/29/2026
Superb customer service from Chris Thomas in the service department!
CHRISTOPHER THOMAS
6/30/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, VA
STEWART C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/5/2026
Great service and a good deal
FAHD F
7/6/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ted Britt Chevrolet and we hope to see you again soon!
LEESBURG, VA
DANIEL L|2025 GMC Sierra 1500
Confirmed Sales Customer
7/11/2026
Dealership would not honor Car Guru posted price. When questioned,said service had put more into repairs and couldn't honor. Checked with service they did not do anything! Salesman was good to work with. Sales manger was not truthful.
ROLANDO R
7/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KEYSER, WV
Michael M|2021 Chevrolet Tahoe
Confirmed Service Customer
4/24/2026
Professional knowledgeable from check-in to checkout
JORGE FLORES
4/26/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
POTOMAC FALLS, VA
Fernando C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/19/2026
Jorge is always professional and as straight forward as can be. Always a stress free experience to a usually stressful day.
DANIEL LEE
6/21/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
ROUND HILL, VA
Wayne W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2026
The service at Ted Britt Chevrolet was the worst service I have ever received. They kept my truck for 2 weeks to repair an exhaust sensor and didn't even offer a rental car. Too expensive in price and time to ever return.
HEATHER HOSHALL
7/2/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FAIRFAX, VA
CORY D|2026 Chevrolet Traverse
Confirmed Sales Customer
7/4/2026
All the folks we dealt with were friendly and respectful.
THIERRY T
7/5/2026
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
HERNDON, VA
Sumanta P|2022 Chevrolet Tahoe
Confirmed Service Customer
7/11/2026
Excellent service.
DANIEL LEE
7/13/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ASHBURN, VA
William G|2016 Chevrolet Corvette
Confirmed Service Customer
6/26/2026
My service was only a safety and emissions inspections, but it was handled very professionally and my wait was quite reasonable. I also appreciate the 27 Point Inspection that was provided as it identified a problem that I was not aware of than does need to be corrected. Great Customer Service by Chris Thomas!
CHRISTOPHER THOMAS
6/28/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
BROADLANDS, VA
William D|2024 Chevrolet Tahoe
Confirmed Service Customer
6/30/2026
I called my Service adviser for my 2nd. maintenance requirement for my 2024 Tahoe. It was only a 2 day wait. I was on time and treated with a friendly smile and my vehicle was ready in about an hour and a half. My vehicle was washed and I wanted someone to reeducate me on cruise control. My service Advisor had a sales represenative go over everything. Nice pleasant experience.
HEATHER HOSHALL
7/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CLIFTON, VA
DEBRA W|2025 Chevrolet Equinox
Confirmed Sales Customer
7/2/2026
It was great I wasn't told that the vehicle came from and auction hope it is in great shape no big dents or scratches
MASAME M
7/3/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HAGERSTOWN, MD
DANIEL W|2026 Chevrolet Corvette
Confirmed Sales Customer
4/23/2026
Great display of knowledge, professionalism and expertise by salesman Razi Zeeshan and finance manager Will Allen. Truly exceptional team whose company and brand loyalty reflect well on Tedd Britt.
ZEESHAN Z
4/24/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
WASHINGTON, DC
Lucianna C|2025 Chevrolet Traverse
Confirmed Service Customer
4/27/2026
Heather and staff provided great customer service. They were pleasant and professional.
HEATHER HOSHALL
4/28/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BRANDYWINE, MD
William R|2025 Chevrolet Suburban 1500
Confirmed Service Customer
5/25/2026
Everyone that we have dealt with has been wonderful!!
JORGE FLORES
5/26/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MIDDLEBURG, VA
William T|2022 Chevrolet Tahoe
Confirmed Service Customer
6/8/2026
Excellent service. Thank you!
HEATHER HOSHALL
6/9/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
BETHESDA, MD
Jerry H|2021 Chevrolet Suburban
Confirmed Service Customer
6/27/2026
Very Professional and stayed on schedule
CHRISTOPHER THOMAS
6/28/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
STERLING, VA
DENNIS A|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/27/2026
Everyone was very accommodating and took care of all our needs.
ROLANDO R
6/29/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LEESBURG, VA
John E|2020 Chevrolet Suburban
Confirmed Service Customer
7/19/2026
Always great service experience at Ted Britt Chevrolet. Team communicates issues, solutions, and timelines. Comfortable and convenient work and wait areas.
HEATHER HOSHALL
7/21/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PURCELLVILLE, VA
Arthur R|2024 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
It always seems that an oil change and tire rotation takes longer than it should. Especially when it is the first appointment of the day
JORGE FLORES
7/10/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
STERLING, VA
CATHERINE M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
4/23/2026
Zee, will, and steven were amazing I’m so glad that I went to the actual location instead of over the phone, I was treated with so much love. Thank you guys
ZEESHAN Z
4/24/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SPRINGFIELD, VA
Rafael R|2022 Chevrolet Tahoe
Confirmed Service Customer
4/27/2026
Overall great experience, Heather and the technicians took care of us, thanks.
HEATHER HOSHALL
4/28/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
FREDERICKSBURG, VA
Brennan S|2023 Chevrolet Tahoe
Confirmed Service Customer
6/13/2026
Jeorge was excellent to deal with and took good care of me. The service was fast. Jeorge even got my car hand washed and I really appreciate that service.
JORGE FLORES
6/14/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEESBURG, VA
Toufik C|2025 Chevrolet Suburban
Confirmed Service Customer
6/16/2026
As always Heather was very helpful thank you
HEATHER HOSHALL
6/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ASHBURN, VA
Drew D|2026 Chevrolet Colorado
Confirmed Service Customer
7/2/2026
Quick, professional, and easy to wait at the dealership.
JORGE FLORES
7/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ted Britt Chevrolet. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
HERNDON, VA
James A. S|2023 Chevrolet Corvette Z06
Confirmed Service Customer
1/6/2026
The recall was done in a very timely manner, and my service rep. was most responsive.
1/7/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
STERLING, VA
Lynn V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/8/2026
When I called to see if the inventory was available, I spoke to a very professional salesman who eventually sold us the truck. We were driving over 2 hours to the dealership and our salesman, Mas Hill contacted me before, during and after our visit. He greeted us immediately upon arrival, the truck was parked in front of the dealership, he was organized and a true professional to work with. All of the staff are professionals and it made the experience wonderful.
MASAME HILL
1/9/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SEAFORD, DE
Jetsabel C|2025 Chevrolet Equinox EV
Confirmed Service Customer
3/2/2026
It was great experience Thanks to Heater for an amazing experience I’ll be back thanks!!
3/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HYATTSVILLE, MD
Kathy H|2026 Chevrolet Equinox
Confirmed Sales Customer
3/2/2026
After having a terrible experience at Bomnin Chevrolet in Manassas I went to Ted Britt in Sterling. The whole team there is incredible and professional !
JOHN GORDON
3/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MANASSAS, VA
Peera D|2023 Chevrolet Bolt EUV
Confirmed Service Customer
3/20/2026
Service advisor very helpful specially Jorge Flores Thanks
3/21/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VIENNA, VA
Jose M|2012 Chevrolet Camaro
Confirmed Service Customer
4/9/2026
Excelente gracias
JORGE FLORES
4/10/2026
Hola, nos esforzamos por lograr el 100 % de satisfacción, y nos alegra mucho ver que tuvo una experiencia tan positiva en Ted Britt Chevrolet. Si tiene alguna otra pregunta, por favor llámenos. ¡Siempre estamos encantados de ayudar!
LEESBURG, VA
Margaret S|2025 Chevrolet Equinox
Confirmed Service Customer
4/26/2026
I was kept informed about the details of my car
HEATHER HOSHALL
4/28/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPRINGFIELD, VA